Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Visskan Aviation Pvt. Ltd. ("Company," "we," "our," or "us") concerning your use of our website and aviation ground handling services.

By accessing our website or engaging our services, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

2. Services Description

Visskan Aviation provides comprehensive ground handling and aviation support services including:

• Aircraft ground handling services
• Passenger and crew handling
• Cargo and freight handling
• Ramp services and aircraft servicing
• Loading and unloading services
• Aviation logistics and coordination
• Fuel coordination services
• Aircraft cleaning and maintenance support

3. Service Agreements

3.1 Service Requests

All service requests must be submitted in writing through our authorized channels. Service confirmation is subject to availability, regulatory approval, and compliance with airport operating procedures.

3.2 Service Standards

We maintain high service standards in accordance with:

• DGCA (Directorate General of Civil Aviation) regulations
• IATA (International Air Transport Association) standards
• Airport Authority of India (AAI) guidelines
• International aviation safety protocols

4. Client Obligations

As our client, you agree to:

• Provide accurate flight and cargo information
• Comply with all aviation regulations and safety requirements
• Maintain valid insurance coverage for aircraft and operations
• Provide necessary documentation and permits
• Pay all fees and charges in accordance with agreed terms
• Notify us of any changes to service requirements in advance
• Ensure compliance with customs and immigration regulations

5. Payment Terms

5.1 Fees and Charges

Service fees are based on our current rate schedule and may include:

• Ground handling charges
• Equipment usage fees
• Labor and supervision costs
• Third-party service charges
• Airport taxes and fees (where applicable)

5.2 Payment Schedule

Payment terms are typically net 30 days from invoice date unless otherwise agreed in writing. Late payments may incur interest charges and may result in suspension of services.

6. Liability and Insurance

6.1 Limitation of Liability

Our liability for any claim arising from our services is limited to the direct costs of the services provided, except where prohibited by law. We shall not be liable for:

• Indirect, consequential, or special damages
• Loss of profits or business interruption
• Delays caused by factors beyond our control
• Third-party actions or omissions

6.2 Insurance Requirements

We maintain comprehensive insurance coverage for our operations. Clients are responsible for maintaining adequate insurance for their aircraft, cargo, and operations.

7. Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to weather conditions, natural disasters, labor strikes, government actions, airport closures, or other force majeure events.

8. Safety and Security

Safety is our top priority. We reserve the right to:

• Refuse service if safety standards cannot be met
• Require additional safety measures when necessary
• Comply with all security directives from authorities
• Conduct security screenings as required
• Report safety or security incidents to appropriate authorities

9. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of Visskan Aviation or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

10. Confidentiality

We maintain strict confidentiality regarding client information, flight details, and operational data. Both parties agree to protect confidential information disclosed during the course of business relations.

11. Termination

Either party may terminate service agreements with appropriate notice as specified in individual service contracts. Termination does not relieve either party of obligations incurred prior to termination.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or our services shall be subject to the jurisdiction of the courts in [Jurisdiction], India.

13. Contact Information

For questions about these Terms of Service, please contact us: