Privacy Policy

1. Introduction

Visskan Aviation Pvt. Ltd. ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our ground handling services, or engage with us in any capacity.

As a leading provider of aviation ground handling services across major Indian airports, we understand the importance of maintaining the confidentiality and security of personal and operational data in the aviation industry.

2. Information We Collect

2.1 Personal Information

• Contact information (name, email address, phone number, mailing address)
• Company information and job title
• Flight and cargo handling requests
• Payment and billing information
• Communication preferences

2.2 Operational Information

• Aircraft registration and flight details
• Cargo and passenger handling requirements
• Service schedules and operational timings
• Safety and security-related information

2.3 Technical Information

• IP address and browser type
• Website usage patterns and analytics
• Device information and operating system
• Cookies and similar tracking technologies

3. How We Use Your Information

• Provide and improve our ground handling services
• Process service requests and manage operations
• Communicate with you about services and updates
• Ensure compliance with aviation regulations and safety standards
• Process payments and manage billing
• Analyze and improve our website and services
• Respond to inquiries and provide customer support
• Send marketing communications (with your consent)

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Aviation Authorities: When required for regulatory compliance (DGCA, AAI, customs)
• Service Partners: With airlines, airports, and other aviation service providers
• Legal Requirements: When required by law or to protect our rights
• Business Operations: With trusted third-party service providers under confidentiality agreements
• Emergency Situations: When necessary for safety or security purposes

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against:

• Unauthorized access, use, or disclosure
• Accidental loss or destruction
• Malicious attacks and data breaches
• Alteration or corruption of data

Our security measures include encryption, access controls, regular security assessments, and employee training on data protection best practices.

6. Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete data
• Request deletion of your data (subject to legal requirements)
• Restrict or object to processing
• Data portability
• Withdraw consent for marketing communications

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with aviation regulations, resolve disputes, and enforce our agreements. Operational data may be retained for extended periods as required by aviation authorities and safety regulations.

8. International Transfers

As part of our international aviation services, your information may be transferred to and processed in countries outside of India. We ensure appropriate safeguards are in place to protect your data during such transfers.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: